Privacy Policy for American Airlines Job Applicants: External Applicants Only ("Privacy Policy")

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Privacy Policy for American Airlines Job Applicants: External Applicants Only ("Privacy Policy")

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This Privacy Policy applies to persons seeking potential employment with American Airlines, Inc., or certain of American Airline Inc.'s affiliates (collectively, "we", "us", "our", or "American"), including on this job application website as well as flight attendant trainees. Some American affiliates have their own privacy policies and procedures in place apart from this Privacy Policy, so please check the website where you apply to review the applicable policy.

This Privacy Policy sets out the basis upon which we and our third-party partners may collect, use, store, share and keep secure the personal information provided to us in connection with your application for a position with American. The term "job applicant" or "you," as used in this Privacy Policy, means individuals who apply for, or are in the process of being considered for, employment with American. American may update this Privacy Policy periodically, so please refer to the effective date at the end to stay apprised of relevant updates. 

We are providing this Privacy Policy to help you better understand the following:

  • Collection of Your Personal Information
  • Use of Your Personal Information
  • Change of Purpose
  • With Whom Your Personal Information May Be Shared
  • International Data Transfers
  • Application of Local Laws
  • Voluntary or Mandatory Provision
  • Cookies and Web Beacons
  • How Your Information Will Be Secured
  • Retaining Your Information
  • Obtaining Your Consent
  • Your Rights with Respect to Your Personal Information
  • Information for Users from the European Union and Switzerland
  • Contact Us
  • Data Protection Officer
  • Effective Data

Collection of Your Personal Information

American collects and processes personal information that you submit to us on (or generate when using) this job application website, including any CV(s) or résumé(s) that you upload and technical information about your use of the site (for example, device and browser type), as well as information collected or received from other sources (for example, professional references whom you designate), all in accordance with relevant, applicable law. This includes, without limitation:

  • Recruitment information – cover letter, resume, educational background, professional background, sex/gender, date of birth, ethnicity to the extent allowed or required by applicable law, nationality, areas of interest (e.g., legal, HR, IT, and so forth).
  • Contact information – name, telephone number, home address, personal e-mail addresses, national identification information.
  • Career and job performance information – job level/position, details of skills and experience from the references provided.
  • Background check information – if authorized by you and to the extent allowed by applicable law, including (as applicable) information about judicial disputes and criminal records.
  • Automatically collected information – information from our website and network, information, and/or security systems, including but not limited to information and interactions required to provide and monitor access to American’s websites, systems and networks. This information may include, for example: user session information; IP address; browser name; operating system details; domain name; date, time of visit and pages viewed (for example, to enable you to proceed through an online application form without losing information provided on a previous page). This information may be collected in a variety of ways, including through data logs or the use of cookies, web beacons and similar tracking technologies, all in accordance with applicable law. In addition, for applicants who may travel on-site for training or other purposes, American may capture similar information from American’s computer equipment, CCTV and key card entry systems, and video recordings of company events and activities, where applicable.
  • Public-Facing Information – publicly available social media profiles, content from external job bulletin boards, and so forth, as permitted by applicable law.

In addition, if you are a flight attendant trainee, we may collect and process additional information about you, including personality test results and video interviews. Some of this information may be considered sensitive in certain jurisdictions, and we will comply with relevant, applicable law when handling such information.

Use of Your Personal Information

American will use the personal information provided in this job application and information collected from other sources for specific business purposes, including:

  • Recruitment – to evaluate your application for employment with American, communicate with you about your application, conduct any necessary or appropriate background checks, comply with our diversity policy, manage any aspects of your prospective employment relationship with American.
  • Comply with legal obligations – to the extent allowable by applicable law – to comply with our administrative or human resources obligations in connection with litigation or an internal investigation or audit.
  • Validation of submitted information – to verify personal information by contacting your references.
  • Analytics and improving our services – to analyze your use of, and to improve, this job application website or the flight attendant training process, as well as our job applicant and recruitment processes more generally.

Change of Purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

With Whom Your Personal Information May Be Shared

In order to use your personal information for the business purposes set forth above, your information may be disclosed to various personnel within American, including without limitation human resources and payroll/accounting staff, managers, as well as American's affiliates. We may also share your personal information to fulfill the abovementioned purposes with external consultants, third-party vendors and suppliers, and other parties, if and when necessary (such as leadership coaches, tax and benefits advisors, and medical personnel).

Please also note that this job application website is powered by a third-party service provider. We may also engage other third parties to help us undertake activities such as managing and analyzing our job applications, helping applicants find future job opportunities with us, analyzing your use of this job application website, and helping us stay in contact with you if you use this website. Any personal information provided as part of your job application with American may also be shared with and processed by those third parties on behalf of American. American does not permit our third-party service providers to use or disclose your personal information for their own purposes.

Additionally, American may disclose your personal information to courts, law enforcement, or other government agencies in order to comply with legal and regulatory requests. Such information may be disclosed to:

  • protect your or American's legal claims and interests;
  • defend against potential or actual litigation;
  • abide by applicable law, regulation or contracts;
  • respond to a court order, American administrative process or judicial process including, but not limited to, a subpoena or a search warrant; or
  • comply with American's obligations where it is registered with any governmental agency.

American does not sell your personal information, nor do we share it for purposes of cross-context behavioral advertising. 

International Data Transfers

Personal information submitted to us may be transferred to, stored and processed on servers located in various countries around the world, including the United States, in accordance with applicable laws and regulations. This may include transfers to American's affiliates and to third parties with whom we share personal information, as described in this Privacy Policy.

The privacy laws of those countries might not be equivalent to those in your country of residence, but please be assured that we take reasonable steps to protect your privacy, such as by ensuring the country to which your information is sent is deemed to provide an adequate level of data protection, implementing contractual controls such as the EU Standard Contractual Clauses which American has entered into with all of its branches located in the EU (a copy of which can be requested), or seeking employee consent, where required by law. In certain circumstances, we may rely on applicable exemptions to transfer restrictions, such as where the transfer is necessary to perform a contract with an individual or in their interests (or to take pre-contractual measures at their request), or based on another relevant exemption recognized by applicable law. If you wish to obtain further details about the transfer safeguards in place to protect your privacy, please contact us at

Application of Local Laws

This Privacy Policy provides global principles, which set out the minimum data protection requirements that American will apply to contractors’ personal information. American recognizes that local, state, national or regional laws and regulations in certain jurisdictions may require stricter legal standards than those described in this Privacy Policy.  American will always process contractor personal information in accordance with relevant, applicable law.

Voluntary or Mandatory Provision

When collecting personal information from you, American will, where required by applicable law, inform you whether your provision of the requested information is voluntary or mandatory and if it is mandatory, the consequences of not providing it.

The provision of certain information is necessary for us to engage you as a contractor, for you to provide your services to American, or for us to perform our obligations under our contract with you or your employer, such as to pay for your services. If you choose not to provide certain information, you will not be able to work as a contractor for American.

Cookies and Web Beacons

When you use this job application website, you may receive cookies from us and our third-party partners. We and our partners use cookies to ensure that we give you the best possible experience on this job application website, and to allow us and our third-party partners to analyze how you arrived at this website and how you use it.

However, if you prefer, you can change your cookie settings at any time. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings but doing so will limit the range of features available to you on this job application website and other major websites that use cookies.

There are four types of cookies used on this job application website:

  • Essential cookies – These cookies enable you to use this job application website. These cookies are essential to enable you to browse the website and use certain features. Disabling them may prevent you from using certain parts of the website.
  • Preference cookies – These cookies allow us to store information about your website preferences, such as your preferred language or location. Without these cookies, our website may not be able to remember certain choices you've previously made or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
  • Performance cookies – These cookies collect information about how you use this job application website such as the pages you visit while you use it. These cookies are used to provide you with a high-quality experience by tracking page load, site response times, error messages, and so forth.
  • Feature and service cookies – These cookies allow us and our third-party partners to improve this website and to provide specialized services to you, such as sharing via social media.

            Find out more about managing cookies

We also may use technologies called beacons (or "pixels") that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We may use beacons for purposes such as to analyze and improve this job application website.

How Your Information Will Be Secured

American is committed to protecting the security of your personal information. When we collect, use, process, disclose or transfer your personal information, we take reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy. Whenever and wherever we collect, process or use personal information, we apply appropriate technical, physical and administrative safeguards and access restrictions to secure that information in accordance with this Privacy Policy in order to prevent unauthorized access and use, unlawful processing, unauthorized or accidental loss, destruction, or damage to that information.

Retaining Your Information

If you fill in, but do not submit, an online job application (i.e. by pressing the "submit" button), we will not retain the data that you have provided in the online application form. It is only by submitting your application to American (and/or providing us personal information during flight attendant training, if you are a flight attendant trainee) that we will gain access to your data and consider your application for potential employment.

We will only retain your personal information for as long as necessary to fulfil the purpose(s) for which we collected it. If you are unsuccessful with the application that you submit to us or in securing full-time employment after flight attendant training, we reserve the right to further retain your details for the purpose of assessing your suitability for other potential employment opportunities with American that may arise in the future. If you would prefer that we do not retain your information for this purpose, you have the opportunity, to opt out of this process by contacting us using the contact details provided below. We will request your consent to retain your application details for further consideration where required by applicable law.

Obtaining Your Consent

When collecting personal information from you, American will inform you whether the requested information is voluntary. If you choose not to provide certain information, this may impact our ability to process your application.

Your Rights with Respect to Your Personal Information

You may have the following rights under applicable data privacy laws (unless an exemption applies), which can be exercised by contacting American using the details provided below.

  • Request access to your personal information. This may also enable you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us to continue to process it. You may also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see above).
  • Object to or request restriction of processing of your personal information, including sensitive personal information (as applicable). This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it;
  • Request the transfer of your personal information to another party; and
  • The right to withdraw consent at any time where we have relied on it to process your personal information.

If you wish to exercise your rights directly (or have designated an authorized agent to do so on your behalf), please contact us using the details provided in the “Contact Us” section below. When we receive a request to exercise one of these rights, we will indicate what personal information we require from you to validate your identity (or the identity of your authorized agent and their authority to act on your behalf, as applicable). 

American will respond to your request in accordance with applicable laws and will not discriminate against you when doing so.

Applicants from the European Union and Switzerland

This section of the Privacy Policy applies only if you use the website or are applying for a job as a resident of the European Union, Switzerland, or the United Kingdom, and supplements the other information in this Privacy Policy.

Controller of Personal Data

To the extent that American Airlines, Inc. is subject to the laws of the European Union, Switzerland, or the United Kingdom when processing personal data (“Personal Data”), it shall be the “data controller” under such laws.

Legal Basis for Data Processing

We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process Personal Data includes processing that is:

  • necessary to comply with legal requirements (for example, to comply with applicable employment laws or accounting rules or to make mandatory disclosures to law enforcement);
  • necessary for our legitimate interests (for example, to manage our relationship with job applicants and to improve our job application website);
  • necessary to enter into or perform a contract between you and American, if applicable;
  • to protect the vital interests of you or another person;
  • to perform a task carried out in the public or substantial public interest (for example, to provide reasonable accommodations to qualified applicants or conduct a background check to the extent allowed or required by applicable law); and
  • where legally required and we have no other valid legal basis to process Personal Data, we will use consent (for example, to share information with certain third parties), which may subsequently be withdrawn at any time (by without affecting the lawfulness of processing based on consent before its withdrawal.

The nature of American’s business means that the Personal Data collected through the website, or from other sources, will be transferred to the United States. Also, the American personnel and some of the third parties to whom we disclose Personal Data (as set out above) may be located in the United States and other countries outside of the European Union or Switzerland, including in countries that may not provide the same level of data protection as your home country. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality, and we implement measures such as standard data protection contractual clauses to ensure that any transferred Personal Data, remains protected and secure. A copy of these clauses can be requested by emailing

Contact Us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where provided by applicable law, please contact our Privacy Office at Please provide your name and contact information along with the request. Alternatively, inquiries may be mailed to the following address:

American Airlines
c/o Privacy Office
1 Skyview Drive, MD 8B5031
Fort Worth, Texas 76155 USA

Data Protection Officer

American has assigned a data protection officer, Russell Hubbard, who is responsible for overseeing American's compliance with data protection law, whom you may contact at or via the postal address above in case of any questions or concerns regarding the processing of your personal information.

Effective Date

This policy is effective on and was last reviewed January 1, 2023