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Hear from our Team Members

Caring for people on life’s journey extends beyond takeoff and touchdown. American team members represent this shared commitment to care for customers and each other in everything they do. See how they answer the question, “Why American?” and hear their passion firsthand.

 

 

Eight years ago, Kelly had her first job interview in English at American. Discover why she’s still here today.

Kelly
Corporate Account Manager, Mid-Market Sales

Eight years ago, Kelly had her first job interview in English at American. Discover why she’s still here today.

Kelly
Corporate Account Manager, Mid- Market Sales

 

 

Flexibility, growth and development are just some of the aspects Matt loves about his career. Watch the video to hear how he balances professional and personal goals.

Matt
Fleet Service Clerk

 

Flexibility, growth and development are just some of the aspects Matt loves about his career. Watch the video to hear how he balances professional and personal goals.

Matt
Fleet Service Clerk

 

 

Before starting her gender transition over two decades ago, American played a significant role in Donna’s journey as a transsexual woman. Watch the video to hear how she brings her whole self to work every day.

Donna,
Manager, IT
Pride EBRG

Before starting her gender transition over two decades ago, American played a significant role in Donna’s journey as a transsexual woman. Watch the video to hear how she brings her whole self to work every day.

Donna,
Manager, IT
Pride EBRG

 

 

There is something special about knowing you performed maintenance on a plane that travels safely around the world. For Maria, it’s a truly incredible feeling. Watch the video to see why.

Maria
Aviation Maintenance Technician

There is something special about knowing you performed maintenance on a plane that travels safely around the world. For Maria, it’s a truly incredible feeling. Watch the video to see why.

Maria
Aviation Maintenance Technician

 

 

His experience traveling internationally fueled his desire to influence the airport customer experience. Discover why the work he’s doing makes a difference.

Gill
Sr Analyst, Marketing

His experience traveling internationally fueled his desire to influence the airport customer experience. Discover why the work he’s doing makes a difference. 

Gill
Sr Analyst, Marketing

 

 

As president of the Abilities Employee Business Resource Group, Carlos has the opportunity to directly impact how we provide customer accommodations.

Carlos
Sr Analyst, Tech Ops
Abilities EBRG

As president of the Abilities Employee Business Resource Group, Carlos has the opportunity to directly impact how we provide customer accommodations.

Carlos
Sr Analyst, Tech Ops
Abilities EBRG

 

 

Treating every traveler as if they were her own family, Shay is passionate about her career in customer service. Click the video to hear more.

Shay
Customer Service Agent

 

Treating every traveler as if they were her own family, Shay is passionate about her career in customer service. Click the video to hear more.

Shay
Customer Service Agent

 

 

Four years with American and counting, Abriell is on a journey with the MBA program. Not only is she developing her skills as a future leader of our company, but she also helps bring other students on board. Learn more about student life at American.

Abriell
Finance Program Manager
MBA Program

Four years with American and counting, Abriell is on a journey with the MBA program. Not only is she developing her skills as a future leader of our company, but she also helps bring other students on board. Learn more about student life at American. 

Abriell
Finance Program Manager
MBA Program