Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Representative, Reservations Sales - Peru LIM Lima, LIM, PE Sep 21, 2021
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, DIF, MX Sep 21, 2021
Mexico City, DIF, MX Sep 21, 2021
Customer Service Manager, Airport Customer Experience Newark, NJ, US Sep 21, 2021
Customer Service Manager, Airport Customer Experience Memphis, TN, US Sep 20, 2021
Customer Service Manager, Airport Customer Operations
Customer Service Manager, Airport Customer Operations Philadelphia, PA, US Sep 20, 2021
Philadelphia, PA, US Sep 20, 2021
Office Based Reservations Representative
Office Based Reservations Representative Raleigh, NC, US Sep 20, 2021
Raleigh, NC, US Sep 20, 2021
Customer Service Manager, Airport Customer Care Miami, FL, US Sep 16, 2021
Customer Service Agent
Customer Service Agent Phoenix, AZ, US Sep 15, 2021
Phoenix, AZ, US Sep 15, 2021
Fleet Service Agent Part Time
Fleet Service Agent Part Time Phoenix, AZ, US Sep 15, 2021
Phoenix, AZ, US Sep 15, 2021
Customer Service Agent Part Time
Customer Service Agent Part Time Phoenix, AZ, US Sep 15, 2021
Phoenix, AZ, US Sep 15, 2021
Customer Service Manager, Airport Customer Care
Customer Service Manager, Airport Customer Care New York City, NY, US Sep 14, 2021
New York City, NY, US Sep 14, 2021
Customer Service Manager, Airport Customer Operations Miami, FL, US Sep 14, 2021
Agent, Airport Operations - Mexico MTY
Agent, Airport Operations - Mexico MTY Monterrey, NLE, MX Sep 14, 2021
Monterrey, NLE, MX Sep 14, 2021
Agent, Reservations - United Kingdom LPL (Hebrew Speaker) Liverpool, LIV, GB Sep 12, 2021
Office Based Reservations Representative
Office Based Reservations Representative Phoenix, AZ, US Aug 28, 2021
Phoenix, AZ, US Aug 28, 2021
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Aug 25, 2021
Monterrey, NLE, MX Aug 25, 2021